The days of limousines being just for the ultra rich or big events are over. Nowadays, people rent limousines for travel to and from airports, girls/guys night out, birthday parties, and so on. There are many choices of limousine services as well as types of limos. Lands End Limousines would like to share some tips on how to choose the best service for you.
A large part of the limousine experience is the customer service you receive. You want your driver to be professional, courteous, reliable, and knowledgeable about the area. These same attributes should be found when you call the limo office. Look for polite and knowledgeable office staff who provide stellar customer service. This is a good indication that the driver is expected to deliver the same level of service.
Look for a local company. There are many large limo websites that will take your information and match you with a company which may or may not be local to you. This may mean additional travel charges and drivers unfamiliar with the territory. The distance may also prevent you from being able to view the limo prior to the rental.
It is important to understand all rates before you put down a deposit. Again, good customer service will help ensure that all fees are explained and understood. You will want to ask if there is a minimum hourly rental, hourly overtime rates, travel time charges, or additional fees for extra pick ups and/or drop offs. Also inquire if there is a different rate for peak rental times or different pricing for different types of limos. Also find out if the driver's gratuity is included in the quoted price.